Perhaps you have never had the need to control a computer that is located in an inaccessible place, but for those who work with computers on a regular basis, there has surely been a time when the ability to do so would have been a dream come true. Thankfully there is remote pc software that makes it possible, and its use can save both time and money for those who learn how to use it well.
People working in the area of technical support are one group of people that can reap great benefits from this type of software. Historically, technical support occurs verbally over a telephone. The support technician guides the customer through a series of actions that will allow the him to determine the problem. Once the problem is identified, the customer is then given instructions on how to correct the problem. An alternative to this tedious and time consuming process is provided by the use of remote pc software that allows the technician to take control of the customer's computer and repair it himself.
System administrators who are responsible for the maintenance of a large number of computers are another group of people whose jobs can be greatly simplified by having remote access to the machines that they administer. For instance, if all of them need an operating system upgrade, rather than having to physically move from one machine to another, and manually installing the upgrade on each, a single command can be issued that will install it on all of them at once.
Some companies use computer networks that are designed around this idea, with a single computer acting as a server that actually runs all the applications. The employee's use bare bones machines called thin clients. These thin clients run all of their applications on that remote server. Most find that maintaining such a network to be much easier than the maintenance of a traditional one. For this reason, and because of less expensive hardware, these networks have a relatively low total cost of ownership.
Those who sometimes work from home, may find themselves in need of a document that is stored on their computer at work. Being able to access that file without having to go back to the office to retrieve it can be very helpful, saving time and money.
This can also be a problem when visiting other people, and you would like to share a picture or some other document on your computer. With this type of software installed on your home computer, you can access these files from anyone's computer no matter where you happen to be.
There are some applications that provide remote access to media files so that they can be streamed to another computer at a remote location. This prevents the need to make multiple copies to be carried around. Music and video can even be streamed from a home computer to a cell phone.
Remote pc software has been used for decades in governmental and educational institutions, but it is now starting to be found in consumer products. There seems to be no limit to the ways it can be used, but it is sure to simplify many of our daily tasks.
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